Effective Date: April 16, 2026
Last Updated: April 16, 2026
Welcome to Collateraly. These Terms of Service ("Terms") govern your access to and use of the website at https://collateraly.com/ and the services provided by Collateraly, operated by Neural Leap Ventures ("we," "us," or "our"). By using our website or services, you agree to these Terms.
Collateraly provides an online lending service that allows customers to obtain loans using their jewelry as collateral. Our services include jewelry appraisal, insured shipping coordination, secure storage, and loan funding.
To use our services, you must be at least 18 years of age and a legal resident of the United States. By submitting an application, you represent that the information you provide is accurate and complete.
You may submit a loan inquiry through our website form. Submission of an inquiry does not guarantee loan approval. All loans are subject to appraisal of the submitted jewelry and our internal review process.
When you ship your jewelry to us, we provide a fully insured, prepaid shipping label through trusted carriers such as FedEx or UPS. You are responsible for packaging your items securely. Once received, your jewelry is stored in a secure, climate-controlled facility under constant monitoring.
Our certified gemologists will appraise your jewelry and provide a loan offer based on its assessed value. Loan terms, including interest rates and repayment schedules, will be clearly communicated before you accept. You retain ownership of your jewelry during the loan period.
You agree to repay the loan according to the agreed-upon terms. If you are unable to make payments on time, please contact us to discuss alternative arrangements. Failure to repay the loan may result in forfeiture of the collateral jewelry.
Program Name: Neural Leap Ventures SMS Alerts (d/b/a Collateraly)
How to Opt In: You may opt in by submitting a Collateraly web form and checking an SMS consent checkbox before form submission. Opt-in pages include https://collateraly.com/ and https://collateraly.com/sms-opt-in.html.
Message Types: Promotional, marketing, transactional, informational, and alert messages, including inquiry updates, shipping notifications, appraisal updates, and funding alerts.
Message Frequency: Message frequency varies by account activity. Up to 4 msgs/month.
Message and Data Rates: Message and data rates may apply depending on your carrier plan.
Opt-Out: Reply STOP at any time to unsubscribe. You may rejoin later by submitting a new opt-in through our web form.
Help: Reply HELP for assistance or contact support@collateraly.com.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Age Requirement: You must be at least 18 years old to opt in.
Privacy: Mobile numbers, SMS opt-in data, and SMS consent records are not shared with third parties or affiliates for marketing/promotional purposes. See our Privacy Policy for full details.
You agree to:
To the fullest extent permitted by law, Collateraly and Neural Leap Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the value of the loan provided to you.
All content on this website, including text, graphics, logos, and software, is the property of Collateraly / Neural Leap Ventures and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
If you have questions about these Terms of Service, please contact us:
Collateraly (operated by Neural Leap Ventures)
131 Continental Drive, Newark, DE 19713, United States
Email: support@collateraly.com